Forum Discussion
Teams Call placed on hold when I get an email
Hello - While I am on a Teams call, my call is placed on hold each time I get an email. It is quite frustrating and wondering how to fix this. Maybe there is a setting that I need to update? Thanks
Never heard of this issue. Difficult to say anything as it most likely involves your email notification settings, OS settings, headset settings etc. It's not Teams alone, that's for sure.
If it works using Teams on the web you can try this approach at least https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
If it works using Teams on the web you can try this approach at least https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache