Forum Discussion
maria_armazem
Aug 23, 2021Copper Contributor
Teams call only displaying colors for other participants' video
Hi everyone! My Microsoft teams app does not work properly when I enter a call. I can hear people and people can see me and hear me, but instead of seeing them on my end, I can only see blurs of ...
jangliss
Sep 14, 2021Iron Contributor
Seems like it's having issues with graphics, but hard to tell. When you say you "deleted the app", did you also delete the app data directory as well? You can find that in %APPDATA%\Microsoft\Teams ? I'd suggest closing MS Teams, making sure it's really closed (task manager) then rename the directory. I'd also clear your %TEMP% directory as well, always been odd behavior with Windows when the temp folder has large number of files for some reason.