Forum Discussion
Teams Call Analytics/Call history
I'm new to Teams and am hoping someone can clarify some things for me (and/or point me to some good reference info, as I've not been able to find any myself). When looking at Teams Call Analytics...
Well, everyone in a call has plenty of inbound and outbound streams for audio, video, screensharing and video based screen sharing.
I guess audio was not the issue for your case, but likely video was the problem.
Based on our analysis we see that in general the majority of bad a/v calls in conference calls are due to poor INBOUND streams. Meaning that the outbound video of the originator was still fine but that inbound to the participant was just poor due to e.g. high video frame loss .
P2P is often different.
so hopefully i could give you some hints. If you are interested what solution i'm using to analyze Call Quality across all employees in combination of other key indicators such as high cpu loaded tasks, hardware, etc..,...just ping me
thx
I guess audio was not the issue for your case, but likely video was the problem.
Based on our analysis we see that in general the majority of bad a/v calls in conference calls are due to poor INBOUND streams. Meaning that the outbound video of the originator was still fine but that inbound to the participant was just poor due to e.g. high video frame loss .
P2P is often different.
so hopefully i could give you some hints. If you are interested what solution i'm using to analyze Call Quality across all employees in combination of other key indicators such as high cpu loaded tasks, hardware, etc..,...just ping me
thx