Forum Discussion
PMorgan_1116
Oct 06, 2020MCT
Teams Call Analytics/Call history
I'm new to Teams and am hoping someone can clarify some things for me (and/or point me to some good reference info, as I've not been able to find any myself). When looking at Teams Call Analytics...
PMorgan_1116
Oct 07, 2020MCT
HenryPhillipsNimbitech Thank you for your response. I have seen that article, but it really only states how to get to Call Analytics/Call history and explains roles required to do so. I'm looking for something more that explains the content that is shown there.
HenryPhillipsNimbitech
Oct 07, 2020Bronze Contributor
Hi PMorgan_1116 ,
Might be worth checking out the Call Quality Video at: https://docs.microsoft.com/en-us/MicrosoftTeams/itadmin-readiness#technical-training
In fact I highly recommend this area, especially for some in depth videos on the voice side of things. It can easily be accessed by going to https://aka.ms/teamsacademy
Thanks
Henry