Forum Discussion
PF-ITI
Jun 01, 2021Copper Contributor
Teams auto answering while in a call?
Hi, I've been using Teams for something like the last year. Got it installed on my laptop, my Android smartphone and using a Jabra Evolve 75 on both device. Worked like a charm (mostly) for all t...
LinusCansby
Jun 03, 2021MVP
Hi,
If you disconnect your Jabra headset and just try without it do you get the same problem?
I noticed that they added an auto-answer feature in a new firmware for Evolve 75, I can't get it to work with my Evolve 75 but your device might been updated. I cannot see if it possible to turn it of but check in the Jabra Direct software if you have any settings for auto answer.
https://www.jabra.se/support/release-notes/release-note-jabra-evolve-75e
If you disconnect your Jabra headset and just try without it do you get the same problem?
I noticed that they added an auto-answer feature in a new firmware for Evolve 75, I can't get it to work with my Evolve 75 but your device might been updated. I cannot see if it possible to turn it of but check in the Jabra Direct software if you have any settings for auto answer.
https://www.jabra.se/support/release-notes/release-note-jabra-evolve-75e
- PF-ITIJun 07, 2021Copper Contributor
No, I didn't try yet. I need two different people to reproduce the problem and we're in a rush right now so it will have to wait.
Still, I would be surprised that this would be the case. If there was some setting in the Jabra to auto-answer, I guess it would be auto-answering all the time, not jut while I'm on a call.
I'll try to test this and let you know.