Forum Discussion
Teams and external telephony systems
Hi there, Within my business, we have an existing telephony with Unify that we could like to integrate with the UC functionality of Teams. Teams advertises being able to connect into external telep...
Hi, I just came across your article so this response may be a bit late, maybe not.
Microsoft have not yet released their API to allow the Telephony vendors such as Unify, Mitel, Avaya etc. to develop a plug-in that will connect the disparate platforms. This is expected to be released early 2020.
MS obviously want you to use their PBX licence and Direct Calling bundle so they may put blockers in place.
I work for Wavenet in the UK and the following shows our Teamslink product for Direct Calling