Forum Discussion

Copper Contributor

Jan 28, 2020

Teams Analytics tab shows old data

I am a team owner and I would like to view my team's latest analytics. However the application shows me data from 17 to 10 days before the current date and I cannot change to the dates I need. ...

MVP

Jan 28, 2020

I checked some Teams and see the same, statistics ends Jan 18. I also see another post here about this problem.

https://techcommunity.microsoft.com/t5/microsoft-teams/analytic-tab-in-teams-not-updating/m-p/1133568

As jcgonzalezmartin wrote, create a support ticket.

Shtery

Copper Contributor

Jan 28, 2020

LinusCansby jcgonzalezmartin Thank you both, I will do that!

Bonnie_McEwan
Copper Contributor
Apr 15, 2020
Shtery LinusCansby Hi! Any update on this issue from Microsoft? I had a similar issue happen to me today. I opened the analytics tab under manage team earlier in the day and got analytics through the correct dates, but opened it again later to answer an inquiry and it gave me a completely different set of dates. I am hoping this is already on the radar to be fixed. Thanks!
- LinusCansby
  MVP
  Apr 16, 2020
  I still have the same experience, the data is a couple of days old. So today the newest data I can see is from 13th.
  
  Contact Microsoft Support and see what they say, if it is a known problem or not.
  - Rob Ellis
    Bronze Contributor
    Apr 16, 2020
    I've checked a couple of tenants, and I see data up to 14th in the admin center, and data up to 13th in specific Teams analytics.
    
    I seem to recall that the admin center data has always been at least one, possibly two days behind.