Forum Discussion
Alan Greenwood
Jun 16, 2020Copper Contributor
Teams & Call Merging
We are using Teams as our primary method of calling. We have a couple of issues. The Skype for Business client was able to merge calls. Teams is not able to. Will call merging be coming to the cli...
-Davis-
Jul 31, 2020Brass Contributor
https://news.thewindowsclub.com/microsoft-teams-readying-call-merge-feature-101922/
It's not clear to me if the merging of two PSTN calls will make it an audio conference like when you add a third caller ... in which you case won't be able to dial using DTMF tones.
Still, if you can initiate a PSTN call, then merge with another existing call after, you could dial the extension or other numbers in the PTSN call before merging.
- Alan GreenwoodAug 03, 2020Copper ContributorThanks Davis. We're just waiting for the feature to be enabled on our tenancy so that we can test it. Apparently it's finally rolling out. We'll see!