Forum Discussion
Teams & Call Merging
We are using Teams as our primary method of calling. We have a couple of issues. The Skype for Business client was able to merge calls. Teams is not able to. Will call merging be coming to the cli...
Alan Greenwood Have you seen this? Soon you can at least transfer the call!
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Microsoft%20Teams&searchterms=64779
ChristianBergstrom Thanks Bec, but it doesn't help with call merging or DTMF tones being available in Teams. We have now fully migrated to Teams and no longer use the deprecated Skype for Business client.
Alan Greenwood I hear you, just wanted to let you know and highlight this as it's a nice feature
"The person transferring the call must be a Teams user. The person the call is being transferred to must be either a Teams or Skype..."
Some of the Teams experts will probably add to the conversation as well. Cheers!