Forum Discussion
Teams - Camera and screen share issue
Hi, Since yesterday we have been having firm wide issues with camera usage and screen share in Teams calls. When user 1 calls user 2, user 1 can see user 2s camera and screen share. User 2 ...
Hello,
I'm still experiencing this issue. I have two accounts from different organisations/Tenants.
One of my accounts works fine, but the other continues to have this problem on the same computer. It seems related to the Tenant configuration.
Best regards,
Joao Andre
Hey Joao,
The account on which you are facing the issue still, is that tenant integrated with a third party compliance recording platform like Verba or Nice etc? Coz the issue still persists for us and when we disable and reenable the compliance recording policy for the users the screen sharing and camera starts working. Seems a tenant configuration issue as well.
