Forum Discussion
22MikeB
Dec 02, 2020Copper Contributor
Teams - Call History - Missing entries
Came across an incident where a user (already invited to the meeting) was called to join. His image and name showed up on the screen but the call rang on someone else's computer a few kilometers away...
22MikeB
Dec 03, 2020Copper Contributor
22MikeB The good news is that the call appeared in the history this morning but it wasn't there up to 6 hours after the end of the call. Will continue investigation...
Annie02
Apr 19, 2021Copper Contributor
I've noticed that not all calls are being logged in Teams Calls history - it happens on a regular basis and is quite annoying when trying to keep a log on time spent on particular cases. Why is this happening?
I've noticed this happens in particular where a meeting has been set up in Outlook (Teams Meeting) and the link is used to join the meeting by the recipient (the person I've invited to the Teams call).
I've noticed this happens in particular where a meeting has been set up in Outlook (Teams Meeting) and the link is used to join the meeting by the recipient (the person I've invited to the Teams call).