Forum Discussion
22MikeB
Dec 02, 2020Copper Contributor
Teams - Call History - Missing entries
Came across an incident where a user (already invited to the meeting) was called to join. His image and name showed up on the screen but the call rang on someone else's computer a few kilometers away...
22MikeB
Dec 03, 2020Copper Contributor
22MikeB The good news is that the call appeared in the history this morning but it wasn't there up to 6 hours after the end of the call. Will continue investigation...
- Annie02Apr 19, 2021Copper ContributorI've noticed that not all calls are being logged in Teams Calls history - it happens on a regular basis and is quite annoying when trying to keep a log on time spent on particular cases. Why is this happening?
I've noticed this happens in particular where a meeting has been set up in Outlook (Teams Meeting) and the link is used to join the meeting by the recipient (the person I've invited to the Teams call).