Forum Discussion
Team Meeting Recording using shared mailbox/calendar - recordings saved in that account
All of our shared mailboxes don't have O365 licence because they a shared mailboxes, linked to existing users accounts that do have an O365 licence.
But recently we've had few of our users complain they can't access their recorded meetings since the meeting was created in a shared mailbox/calendar and seems the videos are saved on that account now.
I have read that according to Microsoft's roadmap, since June, Team recordings will be saved to the meeting organizer’s OneDrive for Business instead of to the OneDrive for Business folder of the person who initiated the recording.
Therefore now requires IT to add an F3 or E3 licence to the shared mailbox so Onedrive can be enabled, log into a computer with that shared mailbox account, get the videos to transfer to user's onedrive or sharepoint, then remove the O365 licence.
Has anyone else had this issue with people creating their Team meetings on shared mailbox calendars?
I think the solutions is to advise all staff not to make any more bookings in Shared mailboxes as we don't be adding O365 licences to them for this reason.
- 100% the solution is to advise staff that meetings shouldn't be held using Shared mailboxes/calendars. It would be better to schedule the meeting in a Team and the recording would be stored directly in the Team vs a OneDrive for Business. Unfortunately, old habits are difficult to change without proper backing from leadership.
Alternatively, if the F3 license is in place for the mailbox, users can be given access to the OneDrive supporting that mailbox so that they can download the files and transfer the meeting recordings elsewhere. Security/compliance that would be no different than setting a delegate on shared mailbox.
- 100% the solution is to advise staff that meetings shouldn't be held using Shared mailboxes/calendars. It would be better to schedule the meeting in a Team and the recording would be stored directly in the Team vs a OneDrive for Business. Unfortunately, old habits are difficult to change without proper backing from leadership.
Alternatively, if the F3 license is in place for the mailbox, users can be given access to the OneDrive supporting that mailbox so that they can download the files and transfer the meeting recordings elsewhere. Security/compliance that would be no different than setting a delegate on shared mailbox.- Thanks for the response. I guess just have to advise to schedule meetings in their own calendar or Team, not on shared mailboxes anymore. We won't be added F3/E3 else will be flagged with our Managers on why we are doing this for loads of mailboxes.
