Forum Discussion
marcosiefert
Jun 10, 2020Copper Contributor
Some guests bypass lobby
Hello everybody, we have a problem with the lobby feature of teams. Today we had a meeting with about 100 participants, mainly external guests. Most of the guests were initially in the lobby...
marcosiefert
Jun 10, 2020Copper Contributor
I found this in the documentation link you have posted.
It is not clear for me why just some guests are affected but this could be the reason.
Perhaps only guests that have joined one of our Teams (and not just a SharePoint site or something) are seen as authenticated users and join the meeting directly.
ChristianBergstrom
Jun 10, 2020Silver Contributor
marcosiefert If the users conditions are identical but still some of them are being held in lobby it makes me wonder if these are being treated as 'anonymous' for some reason. Sorry, but that's my best guess. Perhaps another member is reading this and have an idea. Hope it gets sorted!