Forum Discussion
Solved
Shared Channels not showing up in Teams
I'm hoping someone can confirm a behavior I'm seen in the Microsoft Teams Admin Center. Login to the Teams Admin Center with and Global/Teams Admin Account. Navigate to Teams->Manage Teams Use...
- Finally finished discussing with MS support. The resolution is that this is working as designed. They referred to this link https://learn.microsoft.com/en-us/microsoftteams/shared-channels which indicates that only the Team owner can create Shared Channel. Even though the Admin Center allows you to create a Shared Channel as a Teams Administrator, that is not the correct process and the Admin account must be an owner of the Team it is creating the channel in. I personally think this is a bug in the UI and it should not give the user the option to do it in the first place.
Thanks for the link. I did search but didn't see any relevant results. The Shared Channels have never shown up for me. Been weeks since creating them.
I've had a ticket open with MS Support for 4 weeks regarding the issue. From the date on that post looks like the issue has been around for at least a year.
At least I know how to get around the issue just seems dumb that I need to add the admin account as a Team Owner to create the channels through the Admin Center.
I've had a ticket open with MS Support for 4 weeks regarding the issue. From the date on that post looks like the issue has been around for at least a year.
At least I know how to get around the issue just seems dumb that I need to add the admin account as a Team Owner to create the channels through the Admin Center.
howeian now that you mention it, shared channels have only been around for about a year in General Availability. This may not have been working since the start.
