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howeian's avatar
howeian
Copper Contributor
Sep 01, 2023
Solved

Shared Channels not showing up in Teams

I'm hoping someone can confirm a behavior I'm seen in the Microsoft Teams Admin Center.   Login to the Teams Admin Center with and Global/Teams Admin Account. Navigate to Teams->Manage Teams Use...
  • howeian's avatar
    Sep 12, 2023
    Finally finished discussing with MS support. The resolution is that this is working as designed. They referred to this link https://learn.microsoft.com/en-us/microsoftteams/shared-channels which indicates that only the Team owner can create Shared Channel. Even though the Admin Center allows you to create a Shared Channel as a Teams Administrator, that is not the correct process and the Admin account must be an owner of the Team it is creating the channel in. I personally think this is a bug in the UI and it should not give the user the option to do it in the first place.

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