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MangeH73's avatar
MangeH73
Copper Contributor
Apr 13, 2021

Share to teams not working (from both outlook and web outlook)

Hello.

 

I can't get the "Share to teams" to work.   In outlook I get the Error "

We could not share the mail. Try sharing it again."
 
If I try from the  the webmail I get that: "this account don't suppport sharing to teams"  or something like that.     What do I need to turn on to havfe this working?

7 Replies

  • Francoise20-20's avatar
    Francoise20-20
    Copper Contributor

    MangeH73 I have the same issue only I dont get any error message just that the email doesnt share which is quite frustrating as it was working previoulsy but now it seems to have stopped.  I will look to raise a ticket regarding this issue as well.

  • lsweel's avatar
    lsweel
    Copper Contributor

    MangeH73 I have a similar issue to you.  I get the same error message as you when sharing from my outlook desktop app, but it works when I share from web outlook.  Others in my organisation are able to share the same team with no issues from their desktop app.  We are all on the latest version of Office and Teams.

  • EnricoBeyer's avatar
    EnricoBeyer
    Brass Contributor
    Here you will find a description to solve the problem. May it's just one of these settings missing.
    https://www.technipages.com/microsoft-teams-share-to-outlook-not-working#:~:text=If%20the%20%E2%80%9CShare%20to%20Outlook%E2%80%9D%20Teams%20button%20is%20missing%20or,option%20won't%20show%20up.
    • lanes77's avatar
      lanes77
      Copper Contributor

      EnricoBeyer This article is not relevant to the question about - Share to Teams not working.  Your article is about sharing from Teams to Outlook.  The problem is inside of Outlook - using the new Share to Teams connection is not working & is giving the error message reported.

       

      We need a Microsoft expert to report an answer. I will be submitting a support ticket to Microsoft.