Forum Discussion
heathboroff
Feb 15, 2022Copper Contributor
Setting business hours to avoid calls outside business hours on a per user basis
I am investigating using Microsoft Teams Calling as the replacement for our over the top Cisco phone system. Most of our needs are basic but one I cannot seem to find a solution for is how to I set ...
- Feb 15, 2022
heathboroff if your users mark themselves offline, or sign out then they aren't going to receive any calls anyway, perhaps a different way of thinking about it.
In terms of hours of operation, as you've seen that's an automated attendant feature, if all your calls came to the same AA then had a directory during office hours this kinda would work.
Giuseppe_Notario
Nov 23, 2022Copper Contributor
Hi, have a AA but we also have the possibility of direct calls as all our employees have their own external number.
How can I apply to these our business hours?
Is it possible, or is it only possible by changing the team status?
Thank you
How can I apply to these our business hours?
Is it possible, or is it only possible by changing the team status?
Thank you
Macross1280
Jan 25, 2024Copper Contributor
Giuseppe_Notario Hi, i have the same question as you about the users with direct number. Did you find a way to setup business hours ? Thanks.