Forum Discussion
heathboroff
Feb 15, 2022Copper Contributor
Setting business hours to avoid calls outside business hours on a per user basis
I am investigating using Microsoft Teams Calling as the replacement for our over the top Cisco phone system. Most of our needs are basic but one I cannot seem to find a solution for is how to I set ...
- Feb 15, 2022
heathboroff if your users mark themselves offline, or sign out then they aren't going to receive any calls anyway, perhaps a different way of thinking about it.
In terms of hours of operation, as you've seen that's an automated attendant feature, if all your calls came to the same AA then had a directory during office hours this kinda would work.
StevenC365
Feb 15, 2022MVP
heathboroff if your users mark themselves offline, or sign out then they aren't going to receive any calls anyway, perhaps a different way of thinking about it.
In terms of hours of operation, as you've seen that's an automated attendant feature, if all your calls came to the same AA then had a directory during office hours this kinda would work.
heathboroff
Feb 15, 2022Copper Contributor
Thank you. At least that is an option. Our users have always been full serviced when it comes to technology being provided to them so was hoping that the there would be a way to administratively accomplish this but user responsibility will just have to come into play I think.