Forum Discussion
Setting business hours to avoid calls outside business hours on a per user basis
heathboroff if your users mark themselves offline, or sign out then they aren't going to receive any calls anyway, perhaps a different way of thinking about it.
In terms of hours of operation, as you've seen that's an automated attendant feature, if all your calls came to the same AA then had a directory during office hours this kinda would work.
heathboroff if your users mark themselves offline, or sign out then they aren't going to receive any calls anyway, perhaps a different way of thinking about it.
In terms of hours of operation, as you've seen that's an automated attendant feature, if all your calls came to the same AA then had a directory during office hours this kinda would work.
- Hi, have a AA but we also have the possibility of direct calls as all our employees have their own external number.
How can I apply to these our business hours?
Is it possible, or is it only possible by changing the team status?
Thank youGiuseppe_Notario Hi, i have the same question as you about the users with direct number. Did you find a way to setup business hours ? Thanks.
- Thank you. At least that is an option. Our users have always been full serviced when it comes to technology being provided to them so was hoping that the there would be a way to administratively accomplish this but user responsibility will just have to come into play I think.
