Separate pop-up window for new 'incoming' chats

cdublyoo 

This feature is my dream "Teams" feature right now. 

We recently went from Skype to Teams, and I now miss every chat instigation.  We are a huge organization with the "Activity" section always ticking up its little red counter.  Not all work is desk work, so I miss 100% of my chats and just had a machine down overnight because my only notification came through Teams and that little 3 second popup isn't enough when my back is turned and I am soldering test boards. 

Of course the notification number ticked up on the Teams window icon in the taskbar, but that is always growing due to the "Activity" section.

Ultimately, my problem is that the only real indicator of someone trying to reach me through teams is the same indicator as people talking in a group that I am also a part of.  And our organization has huge groups for systems we work with.  There are always conversations being had in the HR, AzureDevops,  IT maintenance notifications, or Oracle groups that include the entire company.

I know we could use email or phone calls, but we were trained to use Skype for this function and it was wonderful for that.  Making new chats open in a new window (or having that option in settings) would fix this.  The user can turn to their screen, and there is a chat window popped up, right there, in front of everything.  Pertinent. User friendly. Immediate communication.  Perfect.

This should be the default. I have some teams which send a lot of announcement notifications so looking for the teams notification icon is unhelpful because it's always red, even if there's nothing that needs my attention. Also, muting a team or channel literally changes nothing, as in it actually doesn't do anything. Chat messages already have a 'pop-out' option, so implementing this should be trivial, and would be extremely helpful to those of us who use Teams 10% as much as e-mail.

Anyone from Microsoft viewing this - you can add my name to the list of people who really want this feature. Managing chats in Teams is a real bother compared to Skype for Business.

I can't understand why Teams is missing such basic feature which is standards in all other chat software!!! Teams is really lacking so many basic features, it's so often counter-intuitive and counter-productive. No wonder why there are articles that, despite Microsoft Office monopolistic position, Teams is expected to eventually fail compared to other solutions...

...and until then I'm obliged to use it at work

cdublyoo So you want new incoming chats to open up in a separate window automatic when they arrives? That is not possible. The only notification you can get is the notification you get when the message arrives but it will not automatic open in a separate window. 

I usually when I get a couple of minutes just check the recent chats and answer the chats or mark a message as unread so I can come back to it when I have more time to answer the message.

cdublyoo I totally agree with you.

Whether the default ability out-of-the-box, or the ability to set the behaviour would be an enabler.

Unfortunately, since Microsoft joined the »App-bandwagon« focusing on "mobile" and "browsers", changing from developing real applications and instead rapidly deploying changes, the "bring value" has been disregarded and replaced with disablers rather than enablers.

We see this especially (but unfortunately not only - e.g. Outlook search bar moved to some of the Office 365 applications top window frame - an enabler or disabler for users? your call) with Microsoft Teams.

The rapid deployment is (sometimes) (only) followed with publication of videos of "wow check out this cool new feature", rather than a documentation fo changes which can be chosen (by those who wants to) rather than enforced.

On many points Microsoft Teams has never left the beta stage.

cdublyoo I wish this feature would come out already. I get so many IM's that I miss because the window doesn't pop out when a new message comes in.