Forum Discussion
cdublyoo
Jun 29, 2020Brass Contributor
Separate pop-up window for new 'incoming' chats
Hello, I'm sorry if this has already been asked. I've looked and haven't been able to easily locate it. Feel free to point me to the conversation if it already exists.
So I understand that Teams now allows you to have a separate pop-out windows to chat with someone so you can continue working in teams with that chat open. But my question is more related to incoming chats. I tend to receive multiple chats from several people and chats get buried and missed for long period by simply having them bolded in 'Recent' chats.
Is there a way to have a separate chat window automatically pop-out when a new 'incoming' chat is received and have them highlighted as separate windows in the task bar? This is functionality my company previously had in Skype for Business and it was helpful to make sure I get to all chats that are sent me.
Thank you for your help!
Chris
- Shawns63Copper ContributorI see this conversation was started back in 2020, and it's now June of 2024 and this issue is still not fixed. That is RIDICULOUS!!!! and proves microsoft does not care what us, the users think. I was just recently forced at work to switch from Skype to teams and my irritation level with teams is at a 10! It's the worst chatting app I've ever seen. Not having an automatic setting for new chats to pop out into their own chat box like skype is unacceptable!
- steve_lionCopper Contributor
Shawns63 I changed a setting so that the notifications that popup by the system tray stay on screen much longer. I still miss some Teams notifications, but fewer than before. It can be a pain because all notifications stay up longer or until you dismiss them.
- Jose_Manuel_LaraCopper ContributorLet's pick an existing request and everyone upvote to gain visibility.
https://feedbackportal.microsoft.com/feedback/idea/8331d069-8797-ed11-a81b-6045bdaf6a9e- G_Hosa_PhatCopper Contributor
The feedback posts seem to keep disappearing. Here's one that seems to be related, has the most votes, and is tagged with "We're working on this". Might I suggest some additional details be shared and the post upvoted here:
https://feedbackportal.microsoft.com/feedback/idea/585a052f-79bd-ed11-83ff-000d3a1ab7d1
- dariowortizCopper Contributor
Since teams already have the option to popout individual chats (which i think was added after the original post was written) I would propose to at least be able to configure for a chat to open in a new window when clicking the notification, instead of going directly to the chat in the teams main app.
also, meeting chats, for some reason cannot be popped out 😕
sometimes after the meeting has ended, it remains there for months as the main means of communication for the topic of the meeting. it would be nice to be able to pop them up too.
- Lee_3Copper ContributorI agree. I fear though if MS implements auto pop-up of incoming chats then all the “junk” meeting/group chats will be a part of this. That would also be annoying. So, the setting for that should have an option for only doing that with direct individual (1:1) chats.
- tagoofyBrass Contributor
@Ditto for me. I miss chats all of the time since switching from Skype to Teams.
- TysonCopper ContributorWe just recently started using Teams and already this is a problem. It's way too easy for messages to be overlooked. If I've stepped away from my computer for a few minutes and a new message arrives, I want it to be waiting on my screen when I return.
- Coral417Copper Contributor
cdublyoo In addition to everyone that wants this feature, I just wanted to add that I'd really like this to bring the new window to the front. I work in the art department and I'm constantly working on orders that take multiple hours and use 3 monitors. So unless I catch that little notification that only comes up on one monitor for the few seconds it does, I always miss it. I'm far too hyper-focused to even THINK about checking my messages every 30 minutes or whatnot. So I'd really love a new message to just reveal itself instead of hiding behind my artwork, references, order information, and palettes which I'm actively using while I work.
- Sdonovan415Copper Contributor
cdublyoo I wish this feature would come out already. I get so many IM's that I miss because the window doesn't pop out when a new message comes in.
- Pam_SpencerCopper ContributorI would encourage everyone to vote for this in the Microsoft Teams Forum, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/41123437-auto-pop-out-chat-just-like-the-new-feature-for-me
- WorthamBCopper Contributor
Pam_Spencer Seems maybe they moved it? This one looks like the best alternative, but it only has 50 or so upvotes. Surely there are more?
- StevenCookBrass ContributorPernille-Eskebo - the implementation in Teams that "I'm in a Teams meeting, and cannot see notifications that someone is trying to reach me because Teams doesn't allow for automatic pop-out of new incoming messages" is critically flawed. While it's nice to "keep the user focused on the meeting, IMs that come in when the user is obviously in a meeting (nice feature that shows that to the originator of the message) are likely urgent enough that they should be displayed, rather than hidden behind the meeting. 😞
- Gauthier_BECopper Contributor
I can't understand why Teams is missing such basic feature which is standards in all other chat software!!! Teams is really lacking so many basic features, it's so often counter-intuitive and counter-productive. No wonder why there are articles that, despite Microsoft Office monopolistic position, Teams is expected to eventually fail compared to other solutions...
...and until then I'm obliged to use it at work
- swlanzCopper Contributor
Gauthier_BE I couldn't agree more. We need this feature! Went from Skype to Teams and now I am missing IMs like crazy. Teams is a great idea but I am finding it clunky and making work harder, not easier. And like you - I have no choice! Hoping this gets better with time..........