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Forrest_H's avatar
Forrest_H
Steel Contributor
Mar 24, 2020

Screen sharing and late arrivals problem

[User says]
One thing I've noticed is that if sharing a screen during a Teams meeting/call, when someone else joins the call (e.g., they are 5 minutes late), the presenter has to share their screen again in order for the newcomer to also see it. You could imagine how annoying that can be if there are 10 people invited to the meeting and several arrive a few minutes late. Has anyone else had this issue and do you now a workaround?
(1 liked)

[I asked]

First I have heard of this issue.  I'll do some research to see what I can find out. Curious as to if you were sharing the whole screen of a multi-screen connection, the whole Desktop or just one application?
 
[User says]
The whole desktop is the only time I have tried it.
 
This dialog was from February 18 and not sure what builds we each had. Was this a known issue or has anyone else experienced this?
  • Marty1265's avatar
    Marty1265
    Copper Contributor

    Forrest_H  This is constantly happening to my team now. Late arrivals do not see the screen share. Stop sharing and reshare is the only workaround.

  • glevy4458's avatar
    glevy4458
    Copper Contributor
    To me, this is a big problem. Even if you are on time, and the presenter has started to share, you have to ask them to stop sharing and start again. This is a big issue when you have 20+ people in a meeting. There should b a work around on this.
    • DalyB's avatar
      DalyB
      Copper Contributor
      Hearing about this issue as well in our organization and hoping for a fix soon since it's been out there a while.
      • jdnoo's avatar
        jdnoo
        Copper Contributor
        Do we have a fix for this yet? Last update on this string is from 2022, and my team is still having the issue in early 2023
  • Rudi_Liu's avatar
    Rudi_Liu
    Copper Contributor

    Forrest_H Hi Forrest, has this question/issue been progressed at all - I'd also like to know a solution/way around to this problem.

     

    Have a good Friday!

     

    • Forrest_H's avatar
      Forrest_H
      Steel Contributor
      I checked with 2 users and neither has experienced the problem recently.
      I'm guessing that a Teams app update or service update resolved it.
      • JayRE76's avatar
        JayRE76
        Copper Contributor

        Problem seems to be back.  Have a user now who has to reshare his screen every time someone joins, disconnects, or manipulates their own Teams windows (maximize, minimize, etc).  The presenter screen goes back to the first slide of his presentation even though his computer is on slide 10 or something.

         

        Not just displaying like this for new users, but for everyone in the meeting.

         

        Has anyone figured this out yet?

  • VeraJS's avatar
    VeraJS
    Copper Contributor

    Forrest_H We have been faced with the same problem. Instead of the presenter having to reshare, it does work if the late attendee leaves the meeting, Quits the Teams desktop app, then restarts it and rejoins the meeting. This is much less disruptive to the presenter.

    • Forrest_H's avatar
      Forrest_H
      Steel Contributor

      VeraJS I agree, I have not heard anything from my associates if this has re-occurred in our tenant since I first posted this. I have found other people experiencing the same recently as described in this post. 

  • Markrabe's avatar
    Markrabe
    Copper Contributor

    Forrest_H We have this same issue and have a ticket open with Microsoft.  So far, they have logs, but no resolution.  I will track this string to see if anyone else has success.  For us, this seems to be related to larger meetings (100+ people).  Also, we've had a similar issue on 1:1 calls where folks can't see shared screen. 2 workarounds, share screen first before calling, and have the other person call, and first person can share. This has been an issue for over a year.

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