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Laurie Pottmeyer's avatar
Laurie Pottmeyer
Former Employee
Feb 03, 2020

Rolling out Microsoft Teams to Executives

I've recently been asked about best practices for rolling out Microsoft Teams to Executives.  I'd love to start the conversation here in the community to see what others have done to see success and ...
adoption
best practices
microsoft teams
Pernille Bernth's avatar
Pernille Bernth
Copper Contributor
Oct 27, 2020

Debstar I am experiencing exactly what you describe - the two sided coin. Also whould like to hear more about - delegated access as in Outlook maybe?

James Knorpp's avatar
James Knorpp
Brass Contributor
Oct 30, 2020
The delegate access works the same as it did with SfB so that should not change. The problem is that the executive assistant (delegate) cant see the conversation of the executive. This is by design but it's what the assistants want. They want/are expected to control access to the executive and chat/teams call is a way around them. The delegate access just allows the assistant to set up Teams meetings on the calendar.
  • Avi_bmo's avatar
    Avi_bmo
    Copper Contributor
    Jul 27, 2022

    James Knorpp To confirm EAs can only schedule meetings via Teams? Is there a way for EAs to send Praise on behalf of the leaders?

    • James Knorpp's avatar
      James Knorpp
      Brass Contributor
      Jul 27, 2022

      Avi_bmo 

      I have not done much with the Praise add-in so I can't answer that. Sorry. 

  • Pernille Bernth's avatar
    Pernille Bernth
    Copper Contributor
    Nov 09, 2020

    James Knorpp cool I understand. But the Personal Assistants in this organization are eager to control and monitor their C-level teams notifications 🙂 I know that is not possible but this is what they consinder to be part of their job - to sweep in front of their c-level, right. 

    • James Knorpp's avatar
      James Knorpp
      Brass Contributor
      Nov 10, 2020

      Pernille Bernth 

      first let me say that I agree with you whole heartedly.

      Executive assistants are the gate keepers to the C Suite and nothing "should" get through to the C Level without passing through them. They have a point in that feeling as that is the whole purpose of their position. Unfortunately this is NOT how Skype was designed. the end result is that chats and calls through Skype and now Teams go directly to the end user and not their delegates. The only solution is that Teams NOT be installed on the C level desktop but that is overly drastic and defeats the usefulness.

      I would suggest a user voice for this but I would not hold a lot of hope on getting this changed as it seems to require a massive amount of support to make it to the roadmap. I just don't see the support for what is essentially a niche need.

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