Forum Discussion
Laurie Pottmeyer
Microsoft
MicrosoftRolling out Microsoft Teams to Executives
I've recently been asked about best practices for rolling out Microsoft Teams to Executives. I'd love to start the conversation here in the community to see what others have done to see success and ...
Thank you for starting this conversation.
For our Executive Assistants it's a two sided coin:
- Our Executive Assistance are loving the way that they can collaborate in one place using Teams.
- Our Executive Assistants are really struggling to know how to best support their Executives using Teams.
It seems Teams is set up well for people to see their own actions /tasks (say, in Planner) or their own alerts & notifications - but not for an EA to manage their own, and keep track of their Exec's actions/tasks/alerts.
They are also struggling to know how to set up Teams at the right level for collaboration - across different levels of the organisation, when some channels need tools like Planner but if others are included to the Team, would necessitate creating private channels.
Keen to hear how others are addressing challenges for EA's using Teams, and what has worked to bring the Executives and Executive Assistance along the journey!
Debstar I am experiencing exactly what you describe - the two sided coin. Also whould like to hear more about - delegated access as in Outlook maybe?
- The delegate access works the same as it did with SfB so that should not change. The problem is that the executive assistant (delegate) cant see the conversation of the executive. This is by design but it's what the assistants want. They want/are expected to control access to the executive and chat/teams call is a way around them. The delegate access just allows the assistant to set up Teams meetings on the calendar.
James Knorpp To confirm EAs can only schedule meetings via Teams? Is there a way for EAs to send Praise on behalf of the leaders?
I have not done much with the Praise add-in so I can't answer that. Sorry.
James Knorpp cool I understand. But the Personal Assistants in this organization are eager to control and monitor their C-level teams notifications 🙂 I know that is not possible but this is what they consinder to be part of their job - to sweep in front of their c-level, right.
first let me say that I agree with you whole heartedly.
Executive assistants are the gate keepers to the C Suite and nothing "should" get through to the C Level without passing through them. They have a point in that feeling as that is the whole purpose of their position. Unfortunately this is NOT how Skype was designed. the end result is that chats and calls through Skype and now Teams go directly to the end user and not their delegates. The only solution is that Teams NOT be installed on the C level desktop but that is overly drastic and defeats the usefulness.
I would suggest a user voice for this but I would not hold a lot of hope on getting this changed as it seems to require a massive amount of support to make it to the roadmap. I just don't see the support for what is essentially a niche need.
