Forum Discussion
Laurie Pottmeyer
Microsoft
Feb 03, 2020Rolling out Microsoft Teams to Executives
I've recently been asked about best practices for rolling out Microsoft Teams to Executives. I'd love to start the conversation here in the community to see what others have done to see success and ...
Debstar
Apr 17, 2020Copper Contributor
Thank you for starting this conversation.
For our Executive Assistants it's a two sided coin:
- Our Executive Assistance are loving the way that they can collaborate in one place using Teams.
- Our Executive Assistants are really struggling to know how to best support their Executives using Teams.
It seems Teams is set up well for people to see their own actions /tasks (say, in Planner) or their own alerts & notifications - but not for an EA to manage their own, and keep track of their Exec's actions/tasks/alerts.
They are also struggling to know how to set up Teams at the right level for collaboration - across different levels of the organisation, when some channels need tools like Planner but if others are included to the Team, would necessitate creating private channels.
Keen to hear how others are addressing challenges for EA's using Teams, and what has worked to bring the Executives and Executive Assistance along the journey!
- Pernille BernthOct 27, 2020Copper Contributor
Debstar I am experiencing exactly what you describe - the two sided coin. Also whould like to hear more about - delegated access as in Outlook maybe?
- James KnorppOct 30, 2020Brass ContributorThe delegate access works the same as it did with SfB so that should not change. The problem is that the executive assistant (delegate) cant see the conversation of the executive. This is by design but it's what the assistants want. They want/are expected to control access to the executive and chat/teams call is a way around them. The delegate access just allows the assistant to set up Teams meetings on the calendar.
- Avi_bmoJul 27, 2022Copper Contributor
James Knorpp To confirm EAs can only schedule meetings via Teams? Is there a way for EAs to send Praise on behalf of the leaders?