Forum Discussion
puredwige
Jun 01, 2023Copper Contributor
Restrict new conversations that don't mention anyone
Hello, We are rolling out Microsoft Teams in my organization, and a mistake that I see users make all the time is that they write a new conversation in a channel without @mentionning anyone. As a...
HelloBenTeoh
Jun 05, 2023Bronze Contributor
puredwige - your solution will be user education and there's a few ways to tackle this:
- Educate people to always use mentions (easy to forget)
- Educate people to turn on notifications for the channels they want to notified about
- Educate people to see if the channel is in bold for unread messages
Ultimately, it will depend on how much importance any individual in the team puts on the messages in that channel. That's a team culture thing, not necessarily a technology issue.