Forum Discussion
"Replies Restricted" with Teams for Android
Hi,
One of our users is getting "Replies Restricted" on their Teams app (Android device):
The user has no issues with their web/desktop app. The problem with this "Replies Restricted" is only for some channels in our team and only when using Android app.
We tried literally everything - from reinstalling the app, clearing all data (+cache), resetting database, sign out / in and rebooting the phone. This is the version in use:
Any clues or recommendations ?
Kind Regards,
PY
41 Replies
- edtrevCopper Contributor
All my company users are experiencing this issue on ios teams app.
We have the general channels in several teams set to "only owners can post" and set the channels to the "threads" function.
They can reply to posts created by Owners on the desktop app, but not on the mobile app.
Anyone else experiencing this issue?
- RodrigowbsCopper Contributor
Last Update solved my problem.. THANK YOU GOD PROGRAMMERS ... (after 7 updates....) but solved yay
- Umar-ButtCopper ContributorHi is there a new update available for android?
- RodrigowbsCopper Contributor
yes try unistall the version on your phone and then download it from playstore
- jcbastosportelaCopper ContributorSame problem here.
- pemessierCopper ContributorWe are at least 2 users at work with the same problem
- RodrigowbsCopper ContributorTry to install a old version..
V 1416_1.0.0.2020032405 (is working for now..)
Is functional before those updates after this V xxx40603 start this problem.
But, i still trying to get information from microsoft on this and future updates.
- RodrigowbsCopper Contributor
well... for now .. the only solution is install a old version..
V 1416_1.0.0.2020032405
is functional - pritpalkarirCopper Contributor
any solution yet? pyankulov
- pyankulovCopper ContributorNo...
- RodrigowbsCopper Contributor
Nothing yet neither on https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/android-users-cannot-reply/63612189-968c-498c-b939-1589c7345464?messageId=1a2bc293-f6ce-4f2d-a522-f06665ea87bd ... i still waiting response there, ms support don't know how to answer this... i said to escalate this problem to teams engineer... but i still waiting a answer.
- Gurpreet_kaur25Copper ContributorSome problem in teams show replies restricted
- RodrigowbsCopper Contributor
Same problem here.
When give members to owners powers he can reply and post.. but i cannot do that
i post it too in microsoft community forum https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/android-users-cannot-reply/63612189-968c-498c-b939-1589c7345464?messageId=1a2bc293-f6ce-4f2d-a522-f06665ea87bd
i work on school and this problem became a nightmare.
i still using Bluestacks (android Emulator for pc) to see what happen when i change somethings... but without success.- SamGordon3211111111Copper Contributor
Rodrigowbs so i am in a teams group and the leader has restricted my replies, is there anyway i could do anything to be able to input into the general chat again?
- SamGordon3211111111Copper Contributormy teams also continuously shuts down, is this a network problem or not
- charlesgorbyCopper ContributorI'm using a rooted OnePlus 6 on the latest Teams version and have this issue for every class. The only thing that worked for me is clearing all app storage and signing in again. At that, I could only lift the 'restriction' until the next day. What's wrong and why is this happening to so many Android users?
- RodrigowbsCopper Contributor
charlesgorby we don't know whats going on...Microsoft support says he haven't any report this before, but i believe a much people has reported this before than me .. i have more than 100+ students reporting same error... and i can't do anything ... this is horrible.
- taikenCopper ContributorMy teams is doing the same thing with Android users on their phones. The desktop they are able to chat. I hope they fix it soon.
- UwuTheClouds123Copper ContributorYou have to make the channels private,it worked for my class. 🙂
- Mark_AltmanCopper Contributor
We also have members with this issue in Android. Does anyone know how/if we can get Microsoft to look into this issue?
- UwuTheClouds123Copper ContributorMake all the channels private.
- Spencer LunsfordCopper Contributor
UwuTheClouds123 You cannot make the General channel private and that's where one of my teachers is having the posting problem. Suggestions?
- Ivan_MuzanicCopper ContributorIt seems that the issue is introduced with the latest Teams app for Android (1416/1.0.0.2020040603). After reverting to version 1416/1.0.0.2020032405 replies are no longer restricted...
- pyankulovCopper Contributor
Mark_Altman Hi, I've opened a ticket with their support and they are looking into this. I will keep this post updated once we found the root cause and how to fix it.
Kind Regards,
PY- BunneestarCopper ContributorHi pyankulov, has Microsoft support solved this problem?