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pyankulov's avatar
pyankulov
Copper Contributor
Apr 11, 2020

"Replies Restricted" with Teams for Android

Hi, 
One of our users is getting "Replies Restricted" on their Teams app (Android device):

The user has no issues with their web/desktop app. The problem with this "Replies Restricted" is only for some channels in our team and only when using Android app.

We tried literally everything - from reinstalling the app, clearing all data (+cache), resetting database, sign out / in and rebooting the phone.  This is the version in use:

Any clues or recommendations ?


Kind Regards,
PY

40 Replies

  • Rodrigowbs's avatar
    Rodrigowbs
    Copper Contributor

    Last Update solved my problem.. THANK YOU GOD PROGRAMMERS ...  (after 7 updates....) but solved yay

    • Umar-Butt's avatar
      Umar-Butt
      Copper Contributor
      Hi is there a new update available for android?
      • Rodrigowbs's avatar
        Rodrigowbs
        Copper Contributor

        yes try unistall the version on your phone and then download it from playstore

    • pemessier's avatar
      pemessier
      Copper Contributor
      We are at least 2 users at work with the same problem
      • Rodrigowbs's avatar
        Rodrigowbs
        Copper Contributor
        Try to install a old version..
        V 1416_1.0.0.2020032405 (is working for now..)
        Is functional before those updates after this V xxx40603 start this problem.

        But, i still trying to get information from microsoft on this and future updates.
  • Rodrigowbs's avatar
    Rodrigowbs
    Copper Contributor

    well... for now .. the only solution is install a old version..
    V 1416_1.0.0.2020032405

    is functional 

    • Rodrigowbs's avatar
      Rodrigowbs
      Copper Contributor

      Nothing yet neither on https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/android-users-cannot-reply/63612189-968c-498c-b939-1589c7345464?messageId=1a2bc293-f6ce-4f2d-a522-f06665ea87bd ... i still waiting response there, ms support don't know how to answer this... i said to escalate this problem to teams engineer... but i still waiting a answer. 

  • Rodrigowbs's avatar
    Rodrigowbs
    Copper Contributor

    Same problem here.

    When give members to owners powers he can reply and post.. but i cannot do that
    i post it too in microsoft community forum  https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/android-users-cannot-reply/63612189-968c-498c-b939-1589c7345464?messageId=1a2bc293-f6ce-4f2d-a522-f06665ea87bd

    i work on school and this problem became a nightmare.

    i still using Bluestacks (android Emulator for pc) to see what happen when i change somethings... but without success.

    • SamGordon3211111111's avatar
      SamGordon3211111111
      Copper Contributor

      Rodrigowbs so i am in a teams group and the leader has restricted my replies, is there anyway i could do anything to be able to input into the general chat again?

    • charlesgorby's avatar
      charlesgorby
      Copper Contributor
      I'm using a rooted OnePlus 6 on the latest Teams version and have this issue for every class. The only thing that worked for me is clearing all app storage and signing in again. At that, I could only lift the 'restriction' until the next day. What's wrong and why is this happening to so many Android users?
      • Rodrigowbs's avatar
        Rodrigowbs
        Copper Contributor

        charlesgorby we don't know whats going on...Microsoft support says he haven't any report this before, but i believe a much people has reported this before than me .. i have more than 100+ students reporting same error... and i can't do anything ... this is horrible.


  • taiken's avatar
    taiken
    Copper Contributor
    My teams is doing the same thing with Android users on their phones. The desktop they are able to chat. I hope they fix it soon.
  • Mark_Altman's avatar
    Mark_Altman
    Copper Contributor

    We also have members with this issue in Android. Does anyone know how/if we can get Microsoft to look into this issue?

      • Spencer Lunsford's avatar
        Spencer Lunsford
        Copper Contributor

        UwuTheClouds123 You cannot make the General channel private and that's where one of my teachers is having the posting problem.  Suggestions?

    • Ivan_Muzanic's avatar
      Ivan_Muzanic
      Copper Contributor
      It seems that the issue is introduced with the latest Teams app for Android (1416/1.0.0.2020040603). After reverting to version 1416/1.0.0.2020032405 replies are no longer restricted...
    • pyankulov's avatar
      pyankulov
      Copper Contributor

      Mark_Altman  Hi, I've opened a ticket with their support and they are looking into this. I will keep this post updated once we found the root cause and how to fix it.

      Kind Regards,
      PY

      • Bunneestar's avatar
        Bunneestar
        Copper Contributor
        Hi pyankulov, has Microsoft support solved this problem?
  • Michael_Pinto's avatar
    Michael_Pinto
    Copper Contributor

    Hi , we have the same issues with a few members, they are able to write thru the computer but not thru the App on their phone. 

     

    Is there any way this can get it fix ASAP? 

    • DHRUVI_III_E's avatar
      DHRUVI_III_E
      Copper Contributor
      is your pblm solved? if yes plz reply. how to ur pblm solve
    • DHRUVI_III_E's avatar
      DHRUVI_III_E
      Copper Contributor
      i'm not able to reply to others post or in the meeting chat. They get the error "Replies restricted". plz help and reply anyone
    • UwuTheClouds123's avatar
      UwuTheClouds123
      Copper Contributor
      Hey,i just figured it out with my head teacher,you will have to put all the channels on private but it works.
      • GiLaProf's avatar
        GiLaProf
        Copper Contributor

        UwuTheClouds123 
        Thank you, but how can you make an existing channel private? I tried (I'm no admin) but I can't find a way to do it.