Forum Discussion

Copper Contributor

Jul 14, 2020

Solved

Upload failure for files from device (desktop)

Every time I try to upload file it shows that the upload has failed in msteam (files tap-channel). Anyone knows how to fix this?

HenryPhillipsNimbitech
Jul 14, 2020
Ah OK, so you have identified the problem.

Unfortunately this is not a Teams issue as such as Teams just makes use of SharePoint. So if you are having issues in SharePoint, it is not going to get any better within Teams.

So someone has made modifications to the default Documents library, which for the best Teams experience is probably not advisable.

What I would recommend for future Teams, is that if a customised SharePoint Doc library is required, then either surface a SharePoint site via a Tab and interact with it on the page or add in an additional Document Library but leave the files tab default Documents library as is.

Back to the current issue, I would be looking to the modifications that have been made.

Thanks

Henry

ABDULLAH_FAHAD

Copper Contributor

Oct 09, 2020

HenryPhillipsNimbitech

Hi Henry

Many thanks for your update.

We can use MS Teams both via web browser and Software/app installed on my laptop.

Both instances give the same error.

Issue occurs both at the time of uploading files and accessing online files sent by team members / teachers etc in various assignments available in MS-Teams

Note: I wrote this reply to you the very same day but i made the mistake of replying from the outlook email. Now i am posting reply here. hope you will get my reply now.

Regards

HenryPhillipsNimbitech

Bronze Contributor

Oct 10, 2020

Hi ABDULLAH_FAHAD ,

I was hoping to see how OneDrive was looking Outside of Teams, as whilst it utilises it within Teams, if there is an issue with OneDrive outside of Teams it is going to transcend into being a problem in Teams.

So if you go to Portal.Office.com > Click on the Waffle menu or via the nice shiny convenient menu on the left as shown below and select OneDrive:

Does that allow you to see your OneDrive files.

Or equally if you have the Sync Client installed how does it show in the System Tray:

Once we can confirm the health in general of your OneDrive, which I am sure at worst it would probably be an authentication/sign in issue. We can then come back to seeing if it is just Teams specific.

Thanks

Henry

ABDULLAH_FAHAD
Copper Contributor
Oct 17, 2020
Hi HenryPhillipsNimbitech
Kindly accept my apologies for the unforeseen delay in updating this thread.
I am able to access onedrive and its files successfully. Also i can upload files to one drive.
Regards