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jojo9921's avatar
jojo9921
Copper Contributor
Apr 10, 2023

Opened Excel files only displays on half of the app window

Hi all, My IT team and I have spoken with several users having an issue with the Teams desktop app.  I spoke with a user who would try to open up an Excel workbook from their office's team's file di...
files
microsoft teams
User Interface
Has-M's avatar
Has-M
Copper Contributor
Apr 12, 2023

jojo9921 we have the same issue. Did you find a solution for this?

jojo9921's avatar
jojo9921
Copper Contributor
Apr 12, 2023

Has-MI think we may have found the solution.  When we deleted the Teams folder, I noticed that there was still another Teams folder inside AppData\Roaming.  So we made sure, after uninstalling, to delete both "C:\Users\<username>\AppData\Roaming\Teams" and "C:\Users\<username>\AppData\Roaming\Microsoft\Teams."  Then we redownload the installer from the Teams website (teams.microsoft.com) and the issue goes away as soon as they sign in.  This has worked for at least 3 of the 4 cases (haven't spoken to the 4th myself to test it out) we've spoken to this week.  Please let me know if it works for you guys, too!