Forum Discussion
Jul 21, 2021
No missed call notifications on busy
Hello all, since a while I experience a changed behaviour when receiving calls in case I'm busy on another call/meeting. The option "Busy on busy is available when in a call" in Teams Calling Pol...
- Jul 23, 2021Support confirmed this bug:
"BUG - Bug 2523318: CC: Fix missing CallLogs and MissedCalls for Target in Busy on Busy - Boards"
GerkensM
Jul 21, 2021Copper Contributor
Hi Erik,
the same on my side and I´m just working with MS Support on that case.
I´m not sure, but I think there is a new BoB option called "unanswered" and in Client config is (i would say) also a new option "do nothing". Maybe that´s the starting point with this issue.
BR, Matthias
the same on my side and I´m just working with MS Support on that case.
I´m not sure, but I think there is a new BoB option called "unanswered" and in Client config is (i would say) also a new option "do nothing". Maybe that´s the starting point with this issue.
BR, Matthias
Jul 21, 2021
Hi GerkensM,
Thank you!
I 'd guess that something was changed due to new / changed busy options. True, as you said, since a while you can not only just enable/disable busy on busy, you can also select "unanswered" which uses the user's unanswered setting.
Best Regards,
Erik