Forum Discussion
ChananB
Sep 12, 2023Brass Contributor
New Teams - Video freezing
I have no issues using the "old" version of teams. The problem only occurs in the "new" version. In a meeting all incoming video turns black (including shared screens). my image "floats" in the m...
karen_dredske
Nov 10, 2023Steel Contributor
I don't how quickly we might get a response, but I have access to the Teams Community Council and have asked the leader of that to please have some engineers review this thread because this happened to me and several of my colleagues. Fortunately for us, the uninstall of Teams classic and sometimes a re-install of new Teams solved the problem.
If you haven't, I would suggest submitting a support ticket with Microsoft on this also.
If you haven't, I would suggest submitting a support ticket with Microsoft on this also.
bugoutfr
Nov 14, 2023Copper Contributor
Thank you 🙂