Forum Discussion
Having issues signing into a yealink teams room panel
- Feb 20, 2023
Acasey80 Exact same issues with our devices. The only thing that changed recently was the type of license as the Teams licensing was changing.
Did you find a solution in the end?
Firstly, you'll need a standard or Pro license for your Teams room now.
Next in InTune, go into your Devices and then into Android Enrollment. Scroll to the bottom and in the section that says "Android Device Administrator" click the "Personal and Corporate Owned Devices" and tick the box in here to "Use Device Administrator to manage Devices". Sign into your device again and you should be golden!
Even though we have NO Intune configuration for Android devices, so in theory they should not even be attempting to find the company portal....your solution was successful for us, with our 3 Crestron TSS-1070 panels. THANK YOU!
- nahlenazeSep 21, 2023Copper Contributor
Robin160 doest it work even your intune havent configured? Just tick the box?
I have a case now, My client havent really configured the intune. The Panel keep showing the you've already sign in issue. I tried the Crestron Demo account and it works, obviously its the account that is having the issue.
So on this case, can we just tick the box eventough the intune is not using/not configured yet?
Thanks!
Aze
- zephyrcomputerAug 10, 2023Copper Contributor
This solution worked today for a Yealink Room Panel (android based, with Teams software) even though Intune is also not setup on the tenant with the Teams Pro license on it for the user account for the device. Tried all the same things first - factory reset, etc. Thank you for solution - would have not guessed this setting change on my own. Weirdly, client says Room Panel Teams login problem started a couple of days ago, when they enabled, and then disabled, MFA for all Azure user accounts, except they say that they excluded the user accounts for the four Teams devices with Pro licenses.