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Files missing in 1:1 or Groupchats
Hello, does anybody have the problem that files are missing/not displayed in the Files Tab under 1:1 chats or groupchats. We have the following issues here: Files disappear/missing under th...
- Yes, I’ve seen this a few times lately! Seems to be a bug! I’ll make sure to report this to the teams team. Please report this via Help -> Feedback
Adam
To solve this issue requires SharePoint and OneDrive to allow for Anyone and links to be set with Anyone with a link.
I think this broke when the following feature was implemented.
FEATURE - https://support.microsoft.com/en-us/office/create-a-file-request-f54aa7f8-2589-4421-b351-d415fc3b83af
On our TEST system we fixed this but we prefer the higher security for now on our Production cloud.
I just wanted people to know what fixes this issue.
Since this is an insecure 'fix' I'd prefer to call it a 'work-around' and we should press for a proper fix.
- Hi, obviously the above has nothing to do with this issue even though it seems to have made those files re-appear (most likely because of other reasons). It would be mad to put the settings to Anyone-links as a potential workaround.
I suggest you sign out of Teams desktop app manually and then "Quit" and then sign back in. Those two steps will release a lot of cache and refresh settings. If using teams on the web, clear your browser too. You can always verify your files presence by going to "Open in SharePoint" from within Teams.
If still an issue, report it as mentioned above and also create an official support ticket with Microsoft. If you're not an admin that can be done from the M365 admin center by that person.
