Forum Discussion
Randomly getting opt-out / opt-in in a CallQueue
Dear All, Once again one of my customers is experiencing something no other words can describe but: magical. Set-up: CallQueue "CQ1" Call answering: "Team1" (with 8 people in it) Conference mod...
I would be interested in seeing any updates posted here as well. We have a call queue setup the same way as the OP. I actually just opened up a case with MS support. So far we are only seeing this with a single call queue and small group of users.
Hey Ian, what version of Teams are you using? We haven't had that many further complaints about it but I am considering opening a case with MS just to see what they have to say. We're only seeing it with a few users (two) of them in a couple of call queues (One is our Help Desk).