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David_Dudi_Yacouel's avatar
David_Dudi_Yacouel
Copper Contributor
May 17, 2020

Push files to Teams Custom Background Upload folder - Get the New Teams version

Hello,   We'd like to push our company-branded background to everyone's laptops in the company. So we know we have to put the files in the folder %AppData%\Microsoft\Teams\Backgrounds\Uploads, and ...
  • David_Dudi_Yacouel's avatar
    David_Dudi_Yacouel
    May 19, 2020

    ChristianBergstrom thank you for the advice.

     

    Here is my update with findings:

    - our laptops and VDIs all received Teams version 1.3.00.12058 on various dates early May (ranging from 5/4 to 5/8 on the small group I sampled).

    - Those that have that version do have the feature of Select Custom Background.

    - Our problem was that we wanted to push (from Azure Intune to all company laptops) some company-branded background images to the designated folder for Teams: %AppData%\Microsoft\Teams\Backgrounds\Uploads. But that folder did not exist for everyone, only for some. We then concluded (wrongly) that some users did not have the feature.

    - Turns out, the feature exists for everyone, but it only creates the Backgrounds folder and the Uploads folder in it upon first use of the Show Background Effects feature from the 3dot (...) menu in the meeting. When clicking any of the backgrounds offered by Teams (just click, not even need to actually use it) that background image PNG file is then placed in the Backgrounds folder. 

    - Therefore we are changing our script to also create the folder structure first, in case it does not exist yet (if the user did not try this feature yet), and only then copy the files in there. This way it will not fail on not finding the folder. Furthermore, when the user ever wants to use it, it will be there ready and waiting for them.

    - For all this to work, naturally Teams has to be on it's latest version (or at least the one that supports it). Click the user icon on the Teams window top right (with your initials or picture), and choose Check For Updates to get the latest Teams version. It might take a bit, minutes or an hour to go, I am not sure. If you don't initiate it yourself, Microsoft documents that the Teams desktop app does that automatically every few hours, and even the admin doesn't have control of that.

     

    So now we understand it was not about O365 versions and upgrade paths. 

     

    ChristianBergstrom - your blessing/validation of the findings will help the crowds here, I'm sure.

     

    Regards, David.

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