Forum Discussion
Julianuary1st
Nov 12, 2020Copper Contributor
Profile Picture is not syncing for team meetings.
Dear reader, I go to high school. My laptop is school property. When I enter Microsoft Teams, I changed my profile picture to something new instead of my previous one. Everything synced in two da...
- Mar 19, 2021
The following seemed to work for me in forcing the profile picture in Teams meetings to update
- Log into Teams from the web https://teams.microsoft.com
- Update your profile picture from the web UI
- In Teams desktop ... sign out of teams
- Close Teams desktop
- Re-open and sign-in to Teams Desktop
Rick_Munoz
Dec 20, 2021Copper Contributor
Replying to old post because this was the first result that showed up in my search when attempting to solve the same issue of meeting picture not updating from profile pic. Hopefully this helps others
I finally found that if I click on my profile picture and "sign out" (not just close the app), then sign in again (not just reopen app but full credentials entered), my meeting picture (camera off) matches my profile picture. I tested this a dozen times, changing pictures every time, with 100% success
- Update profile pic
- Sign out via profile "sign out"
- Sign in with credentials
- Start meeting with camera off, confirm
- KF000Feb 23, 2024Copper Contributor
It's February 2024. I have migrated to "New Teams", and this is still an issue.
Fortunately, your solution is still working.
Does not matter how many times you quit or reboot or clear cache. -- If you Sign Out, and then Sign In, this is when your profile photo is updated.
Thank you for providing this solution.
- Davereyn83Feb 23, 2024Copper Contributor
KF000 Glad to help. My company (Robert Half, Inc.) is migrating to New Teams before the forced migration by Microsoft. If you have questions about New Teams, let me know. There are some articles on the differences between Classic and New Teams plus details on updates available through support.microsoft.com.
I can share the manual cache cleaning method if you need it.
Updates are done automatically in the background. I had one installed yesterday (Feb. 22).
- lfern65Jan 10, 2024Copper Contributor
Thanks for the tip! I've been working on this for a week! Rick_Munoz
- Donn_JacksonFeb 24, 2022Copper Contributor
Rick_Munoz This worked as of 2/24/22. Thank you!
- Dhall2022Jan 21, 2022Copper ContributorI found out that unless the 2nd party who is receiving the old picture in chat/video calls also logs out of Teams and back in to see the other person's new picture.