Forum Discussion
Problems with missing files overnight in teams
- Mar 18, 2021
Hi everyone - I've confirmed that our initial mitigation has been completed after checking a specific error that many of the tenants were impacted by are now resolved. If you're continuing to run into this issue, please sign-out/sign-into the client and validate if you're still seeing it. If you are, please ping me your tenant ID, which steps to this can be found here: https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-how-to-find-tenant#find-tenant-id-through-the-azure-portal
Thanks again for working with us, we apologize for this issue and are ensuring to learn from our mistakes that were made that caused this unfortunate incident to occur. Have a great and safe weekend everyone.
Best,
Sam Cosby, Teams Engineering PM.
- SergioPuyoMar 18, 2021Copper Contributor
Sam Cosby I am having the same issue. Is there any way to recover the files?
- Sam CosbyMar 18, 2021
Microsoft
Once we figure out the cause of the issue, then your files should be recovered at that point as well. Once I have additional data around this, I'll let you know.- Sam CosbyMar 18, 2021
Microsoft
Hi everyone - We've found the cause and will be applying mitigations as soon as we can. I'll keep you updated.
- ChristianBergstromMar 18, 2021Silver ContributorGreat work Sam, I'm not affected by this issue but it's much appreciated!