Forum Discussion
Problems with missing files overnight in teams
Hi everyone - I've confirmed that our initial mitigation has been completed after checking a specific error that many of the tenants were impacted by are now resolved. If you're continuing to run into this issue, please sign-out/sign-into the client and validate if you're still seeing it. If you are, please ping me your tenant ID, which steps to this can be found here: https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-how-to-find-tenant#find-tenant-id-through-the-azure-portal
Thanks again for working with us, we apologize for this issue and are ensuring to learn from our mistakes that were made that caused this unfortunate incident to occur. Have a great and safe weekend everyone.
Best,
Sam Cosby, Teams Engineering PM.
MicrosoftHi everyone - thank you for sending me or trying to send me logs. It appears many of you hit an issue within TechCommunity where the logs couldn't be sent as expected. I'll throw a OneDrive link to each of you who've already DM'd me so we can get that looked into.
- Hi Sam, I DM'd you but haven't had a response from you with a link? I clicked on the Files tab but there isn't an option to open in sharepoint?
- Sam CosbySorry folks - I'm running into a chat-wall issue with the number of private messages I can send out through this app. Working through this at the moment and will get back as soon as I can with more links.
Sam Cosby I am having the same issue. Is there any way to recover the files?
- If you can send me it too also it could bu helpful. Thanks in advance
