Forum Discussion
Problems with missing files overnight in teams
- Mar 18, 2021
Hi everyone - I've confirmed that our initial mitigation has been completed after checking a specific error that many of the tenants were impacted by are now resolved. If you're continuing to run into this issue, please sign-out/sign-into the client and validate if you're still seeing it. If you are, please ping me your tenant ID, which steps to this can be found here: https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-how-to-find-tenant#find-tenant-id-through-the-azure-portal
Thanks again for working with us, we apologize for this issue and are ensuring to learn from our mistakes that were made that caused this unfortunate incident to occur. Have a great and safe weekend everyone.
Best,
Sam Cosby, Teams Engineering PM.
VDREW we have same issue on Free version of MS Teams. All of our users have lost the files they share with each other within a channel.
Thanks @harris_abby would be interested to know when or if you get them back? or if you have found another way to access them.
- VDREWMar 17, 2021Brass ContributorStill having problems this morning - anyone else??
- MrsdmcMar 17, 2021Copper ContributorI'm also having issues assessing files for the past 2 days. We are also a small charity, all volunteers, so its causing lots of issues. Has anybody had any joy of how to get them?
- abonseyMar 17, 2021Brass ContributorYep. Looks like another day of lost production!
- VDREWMar 17, 2021Brass ContributorIts so frustrating, i have had to start recreating all my spreadsheet, as i can't wait any longer its going to take me days and days to do this bye bye weekend.