Forum Discussion
Problem with login to Microsoft Teams
We use the Teams work and school application in our company. Thirty users log in and use this application without any problems, while one user has trouble logging in correctly. The following messages...
There should be a free license (work and school). Other users have such a license.
How can this be checked? Possibly a change so that the user can use the app normally?
Do you have access to the admin portal of the tenant?
https://learn.microsoft.com/en-us/microsoftteams/user-access
https://learn.microsoft.com/en-us/microsoftteams/user-access
- Ok, but we don't have Microsoft 365 or Microsoft Azure. Do we have an admin portal then?
- Ok I understand now the version you are using, was this person invited to use Teams right? did this person accepted? is using the same email to log in?
- Yes, this person invited to use Teams and accepted them. Uses the same email to log in.
We use work and school version, but it may have had a different version previously installed by default.
We checked on other devices and the same problem.