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Arthur_wang's avatar
Arthur_wang
Brass Contributor
Jun 29, 2020

Presence display in MS Teams and Skype for Business when using Outlook

Now I have some customers who will use Teams and Skype for Business together. 1, I want to make sure the outlook presence will display to which app? 2, If there has some settings to make outlook pr...
microsoft teams
presence status
Settings
User Interface
LinusCansby's avatar
LinusCansby
MVP
Jun 29, 2020

Hi,

 

Make sure that they don't use Islands coexistence mode, with this they will have two presence statuses (one for Teams and one for Skype).

 

1. Outlook does not have any presence so I guess you mean that you want the presence in Teams and Skype should show "In a meeting" based on the calendar from Outlook? That will happen automatic, both applications will read the calendar and set that status. 

 

 To get presence show correctly in all applications make sure that you don't use Islands coexistence mode. If you use Teams Only or some other mode the presence will show correct in all three applications.

  • Arthur_wang's avatar
    Arthur_wang
    Brass Contributor
    Jun 29, 2020

    LinusCansby 

    Thank you for your explanation.

     

    I mean outlook presence is a green or red circle will be shown beside the username.

    But you are right.  If there has a meeting on the outlook calendar, what is the difference for SfB and Teams presence based on the modes(Island or No Island)?

    By the way, if there has some document about this.

     

    Thanks again for your useful advice.

     

     

     

    • carolinacastillo's avatar
      carolinacastillo
      Copper Contributor
      Jun 30, 2020

      Here's the document to handled presence depending on upgrade mode

       

      https://docs.microsoft.com/en-us/microsoftteams/coexistence-chat-calls-presence#presence

       

      Arthur_wang 

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