Forum Discussion
Meng_Kuijun
Jun 02, 2020Copper Contributor
Powerbeats pro could not hear voice in teams
Hello,
After successfully connecting my Powerbeats pro to windows 10, I could not hear voice while chatting by teams. However, my chat contacts could hear me.
Except using teams, the sound of the other apps works well.
For best experience, use a "certified for teams" device: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/across-devices/devices/category?devicetype=36
- sbuchinoCopper Contributor
VasilMichevThe list includes very few Bluetooth headsets, and certainly nothing a normal person would have at home during a pandemic in which they are required to use Teams daily in a home setting.
- Heather_HernandezCopper ContributorLooks like Apple Beats Pro bluetooth headphones are not on this list. That is frustrating that Teams isn't compatible with all headphones.
- Meng_KuijunCopper Contributor
Thanks VasilMichev
I have checked, mine is not on the list.
However, is there any solution to fix this issue?