Forum Discussion
Remi_Solulan
Feb 23, 2021Brass Contributor
Poly Studio x30 Teams account disconnection
We have a Collaboration Bar (x30 from Poly) and we're experiencing regular account disconnection. When the account is logged in, the bar itself works, we can do video/audio calls without issue. ...
Remi_Solulan
Feb 26, 2021Brass Contributor
I will contact Poly support (10 bucks says they'll tell me to contact Microsoft because they don't control the "app experience" on the device)
But in the meatime, is there anybody that would help me read those logs for the Teams app loaded on the x30? Specifically the .blog files which are unreadable for some reasons and Google returns nothing meaningful on how to read them. Is there a special encoding necessary?
But in the meatime, is there anybody that would help me read those logs for the Teams app loaded on the x30? Specifically the .blog files which are unreadable for some reasons and Google returns nothing meaningful on how to read them. Is there a special encoding necessary?
Teamsguru2390
May 12, 2021Copper Contributor
These I believe are the media logs.
Try to open it in the software LogJoint..
this should work 😉
https://github.com/sergey-su/logjoint
Try to open it in the software LogJoint..
this should work 😉
https://github.com/sergey-su/logjoint