Forum Discussion
rbolman
Oct 18, 2024Copper Contributor
Phonetic spelling of names
Is there a way to allow the phonetic spelling of an agent's name for the 'say a name' function in Teams phones? We have a Brittney and a Britanea, pronounced the same (brit-nee), but Teams is looking for Britanea to be pronounced bri-tay-nee-ah.
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