Forum Discussion

dwaghela's avatar
dwaghela
Copper Contributor
Dec 11, 2024

Persistent Bluetooth Headset Issues in Microsoft Teams

Many users, including myself, have encountered persistent issues using Bluetooth headsets with Microsoft Teams, particularly in the desktop app. Common problems include: Audio Output Problems: Low ...
meetings
microsoft teams
User Interface
FiniteLooper's avatar
FiniteLooper
Copper Contributor
Jun 13, 2025

I have found a fix for this! You have to disable the headset portion of the Bluetooth device so that it never switches to that.

https://answers.microsoft.com/en-us/windows/forum/all/how-to-permanently-disable-handsfree-telephony-for/c9e3c827-9409-48f1-9cca-531ad4a6d97d

Lawrence_Sproul's avatar
Lawrence_Sproul
Copper Contributor
Jun 13, 2025

My fix was to disable the telephony service for my headset. Applying this removes microphone capabilities for the headset. Then I re-enabled the Telephony service to get the microphone back. Now my headset connects as two devices: Headphones & Headset. I use the Headphones for output and the headset for microphone functions. After doing this once it just works going forward. You have to do it for each headset used.

I tried this with two different Bluetooth Headsets with the same results.

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