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dwaghela's avatar
dwaghela
Copper Contributor
Dec 11, 2024

Persistent Bluetooth Headset Issues in Microsoft Teams

Many users, including myself, have encountered persistent issues using Bluetooth headsets with Microsoft Teams, particularly in the desktop app. Common problems include: Audio Output Problems: Low ...
meetings
microsoft teams
User Interface
HelloBenTeoh's avatar
HelloBenTeoh
Bronze Contributor
Dec 13, 2024

It seems related to how Teams interacts with Bluetooth profiles (A2DP vs. HFP) and prioritizes them during meetings.

Yep, this is pretty much it. There's not a lot that can be done unless the Bluetooth technology changes. 

FiniteLooper's avatar
FiniteLooper
Copper Contributor
Jun 13, 2025

I have found a fix for this! You have to disable the headset portion of the Bluetooth device so that it never switches to that.

https://answers.microsoft.com/en-us/windows/forum/all/how-to-permanently-disable-handsfree-telephony-for/c9e3c827-9409-48f1-9cca-531ad4a6d97d

  • Lawrence_Sproul's avatar
    Lawrence_Sproul
    Copper Contributor
    Jun 13, 2025

    My fix was to disable the telephony service for my headset. Applying this removes microphone capabilities for the headset. Then I re-enabled the Telephony service to get the microphone back. Now my headset connects as two devices: Headphones & Headset. I use the Headphones for output and the headset for microphone functions. After doing this once it just works going forward. You have to do it for each headset used.

    I tried this with two different Bluetooth Headsets with the same results.

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