Forum Discussion
Persistent Bluetooth Headset Issues in Microsoft Teams
It seems related to how Teams interacts with Bluetooth profiles (A2DP vs. HFP) and prioritizes them during meetings.
Yep, this is pretty much it. There's not a lot that can be done unless the Bluetooth technology changes.
I have found a fix for this! You have to disable the headset portion of the Bluetooth device so that it never switches to that.
https://answers.microsoft.com/en-us/windows/forum/all/how-to-permanently-disable-handsfree-telephony-for/c9e3c827-9409-48f1-9cca-531ad4a6d97d
My fix was to disable the telephony service for my headset. Applying this removes microphone capabilities for the headset. Then I re-enabled the Telephony service to get the microphone back. Now my headset connects as two devices: Headphones & Headset. I use the Headphones for output and the headset for microphone functions. After doing this once it just works going forward. You have to do it for each headset used.
I tried this with two different Bluetooth Headsets with the same results.
I have a problem like this. It only occurs if Teams is running when I connect the headset
Wow I seem to finally have a fix that works for me.
There are many things that I have tried unsuccessfully to fix this, including everything suggested in this thread except re-installing drivers. It is a work computer so I can't install drivers and getting IT to do it is painful if not impossible.
Unfortunately, I dont know exactly how I did it.
Basically I disabled Telephony Service on the device, then re-enabled telephony.
The result is that my Headset is now recognized as two devices. A headset device and a headphones device.
I think that disabling the Telephony required assigning a new driver for the headphones, and re-enabling Telephony configured a second driver, so I now have two drivers configured for the one device.
In Teams, I selected "Headphones" for Output and "Headset" for Input.
My headset has been working properly for a couple days now.
