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Outlook "Share to TEAMS" comes with a message
I work with several Microsoft Work and School accounts on my laptop. The laptop main account is used on startup windows. The first in Outlook and assigned to the desktop Teams app.
However, when I push the button "Share to TEAMS" in Outlook I get the massage "You need to change your TEAMS to ... and then follows the name of that main account. But my TEAMS is already in that account. So, what is going wrong? And are there more people having this message?
Kind regards
Steven
I did some looking around within Outlook and found out that in my case there are more "Share to Teams" commands available in Outlook. When choosing "Customize the Ribbon" and "All Commands" I can choose from 2. One icon is colored a bit different, the other icon is the same as default shown on the ribbon. This last one doesn't work. The other one does however when adding the "Share to Teams" command to a custom section on the ribbon. Strange.
"Share to Teams" options in "All Commands":
- It looks like that the issue is solved by Microsoft (or something else changed). In my case the "Share to Teams" is working now within Outlook, even from the "more option" menus.
- same issue happened with me. whenever you find out the solution please share.
i saw the workaround, which we can use on case by case basis but a real Fix would be great. I had a bunch of Teams listing in my available commands. I tried each one until one worked. I have several MS365 accounts in my Outlook profile, maybe that is why? Within Teams, I am connected as a guest in multiple tenants plus my personal Teams account in addition to a default Teams account. In Outlook, my profile is connected to 3 MS365 accounts plus an outlook.com account. It does not seem to know who I am or what I want to do. This is certainly a half-baked solution to the "Share to Teams" attempt. It should know the context of what inbox I am in or at least attempt to ask me. If I am in another Inbox and click share to teams, it says it cannot get the content. If I use the standard install, without changing the ribbon bar, it will not work at all. I am wondering if anyone had done any QA on this component?
I did some looking around within Outlook and found out that in my case there are more "Share to Teams" commands available in Outlook. When choosing "Customize the Ribbon" and "All Commands" I can choose from 2. One icon is colored a bit different, the other icon is the same as default shown on the ribbon. This last one doesn't work. The other one does however when adding the "Share to Teams" command to a custom section on the ribbon. Strange.
"Share to Teams" options in "All Commands":Steven van der Bles You may have to "Quit" Teams and clear the app cache. Logging out and back in or rebooting your computer isn't enough to do this. After logging out of all of your accounts, be sure you Quit Teams by right-clicking on the Teams icon in the taskbar and selecting Quit.
This will not only close out Teams, but it will clear the app cache. I suspect it will work after you do this.
NOTE: This works really well for when you see broken image links in your conversations but the images appear if you click on them to enlarge them also.
Good luck!
🙂 Karen
- Hi All I do not have as many accounts, but you can solve this by adding to edge browser separate profiles can be many = opening Outlook on the logged-in school profile should not be a problem with synchronisation! and sharing will be properly certified = Of course, adding all accounts to Windows is required! If it will be helpful, please information so then it helps others. Thank you
- This is not working. I have most of the times 7 or 8 Edge profiles open.......
- Hello Thank you for your reply! It proposes to ask the administrator of those organisation with whom you communicate to help solve the problem is partly in their competence! access permissions that are blocked sometimes it may be due to ESL - there are probably many unknowns! It is worth talking about this problem - even if we do not find a solution for sure we want to help! Good luck Andrew
- Same issue here.
- Anyone opened a support ticket with Microsoft? If so please add to the conversation.
- same issue happened with me. whenever you findout the solution please share with us too
- Hello, I can imagine that you're experiencing some issues as the credentials most likely are mixed up. That's the main problem using only one device with several accounts (at least today). I think you can sort it out by signing out manually from all active sessions, shut down your running apps and restart the laptop and then sign in with your primary account only.
- Thanks Christian. I tried that even 4 or 5 times. But that didn't work. I also consider removing all the extra accounts to see what is happening then. But I'm a consultant and working for several organisation and it is simply not an option to have a device for every client I work for.
- I understand. The Share to Teams add-in uses SSO so your issues are most likely related to that.
