ElazarOhayon
May 11, 2021Brass Contributor
Outlook not showing presence status for federated users
Hello everyone,
Recently I have been noticing that I can't see a presence for federated users (Teams external users).
from the Teams, I can see their presence.
but outlook show them -"presence unknown"
For some of my customers, I can see their presence on the outlook.
my Coexistence mode - Teams Only ( also my federated users).
also, my Teams register as a chat app.
and I configure Teams as the chat app.
I found this information in Microsoft -
I followed their solution but the issue still exists.
any idea?