Forum Discussion
Outlook not showing presence status for federated users
Hello everyone, Recently I have been noticing that I can't see a presence for federated users (Teams external users). from the Teams, I can see their presence. but outlook show them -"presence ...
ElazarOhayon Hello, did you really read the article you referred to?
"Outlook currently shows Status unknown for federated (external) Teams contacts."
- Hello ChristianJBergstrom
yes,
So you said their Resolution not related to this Symptom -
"Outlook currently shows Status unknown for federated (external) Teams contacts."
just to :
The presence indicator is not visible.
The displayed presence is incorrect.
The presence status is Status unknown.
Is there an update on this issue - "Outlook is currently displaying an unknown status for unified (external) group contacts."
thanks for your help.- I dont work for Microsoft. Open up a support ticket as the article also mentions for more info.
