Forum Discussion
Outlook add-in pointing to another tenant
Hi guys, We’ve recently moved from a proof of concept tenant to a new tenant that has launched across the business. I’ve got a couple of cases where users are logged into Teams in the new tenant, yet...
Hi all,
I've managed to find a resolution to this. The user needs to close Outlook (File > Exit) and then sign out of Teams and close the client. They then need to restart Teams, sign in and once signed in, re-open the Outlook client.
If it's done in that order, it seems to connect the Teams Outlook add-in to the account signed into the Teams client with and resolved the issue.